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OpenDNS – a free way to dramatically increase your Internet Security

Here’s the short, executive summary version:  Use the DNS servers at OpenDNS for both your personal and business computers.  It will dramatically decrease the chances that your computer will visit a “bad site.” In turn, this means less chance of identity theft, drive-by browser infections, or other nasties.  Click on the OpenDNS link and read as much or as little as you’d like.  The change can take as few as two minutes.  Change your DNS provider fields to use 208.67.222.222 and 208.67.220.220 .

The longer version:

Without turning this too much into a lesson on networking, here’s how it works.  Computers and web browsers don’t work on names, even though it looks that way. They work with IP addresses, and here in the US, most are still a set of four number separated by periods. Example: 63.249.122.76 is an IP address. It’s the IP address of this web page.

When you type in a name of a web page, your computer begins a process of asking “what does that name mean?” and getting an answer in the form of the four numbers.  When you typed in the www.computer-studios.com address of this page, or clicked on a link that brought you here, your computer asked another computer,  called a DNS Server, for the numbers that are the IP address of this web page – 63.249.122.76.  The name of that computer it asked is a DNS name server.  Every Internet Service Provider (ISP), like PacificBell/SBC/AT&T, Cruzio, or got.net has to provide one or more DNS server. The process of converting a name, like  http://www.computer-studios.com into the number 63.249.122.76 is called DNS resolution, and it goes on all the time when you’re browsing the Internet on your computer.

The bad guys want control of your computer. Why? Because they can make money using it as their own.  Not a lot for one PC, but they’re after control of thousands.  They are hiring smarter and smarter computer guys to accomplish this goal. Consequently, the techniques they’re using to try to get control of your computer(s) are more advanced than ever. They can make money by renting out the use of your computer to other people, who can use it to do evil in the world.

One of the ways they figured out how to do this is to get your ISP’s DNS servers to provide you with wrong information.  Instead of handing your computer back the accurate, true address of a web page you’ve just requested, they have figured out how to get that DNS server to give you the address of a web server they control! That web server  publishes a web page that looks like the real one (or maybe not – you might not know what the page is supposed to look like).  Big difference, though. The fake web page has content in it that will install bad, unwanted programs into your PC.  All you had to do was view the page. (As I said, the bad guys have hired better and better talent.)

So, how does OpenDNS fix this problem? You (or we) configure your PC or network of PCs to get the DNS resolution from the secure DNS name servers at OpenDNS.  There are two DNS name server addresses -  208.67.222.222 and 208.67.220.220.  There is no software to install. There’s an excellent set of instructions at the OpenDNS site that will show step-by-step what to do to make this change. You can change back at any time.  The service, at our level, is free. They sell it to larger companies.

Once you’ve made these changes, how does it work?  You browse the way you always have, using the browser of your choice.  When you open a web site, your computer asks the OpenDNS servers for those 4-digit IP addresses.  Here’s the difference – they’ve kept track of sites that have recently been compromised. If you request one, you’ll get a page from OpenDNS that tells you this, instead of the infected or compromised page. The page they provide has a bit of advertising on it.  That is how the service can be “free.”  And because you don’t actually visit the web page that has the garbage in it, your PC doesn’t get infected.

To make a metaphor, it’s like being in the airport, ready to get on a plane. As you walk up to the ticket counter to check in, an assistant at the counter sees you’re wearing the secret decoder ring that identifies you as a member of the club and says – “Don’t get on this plane. That guy there in the argyle sweater? He’s coming down with the flu and is super contagious right now.  You don’t even want to be on the same plane with him.”   And presto – you take the advice, get on a different plane and don’t get the flu.

If you go a step further, and sign up for a free account, and register your computer or your network with them, then you can get reports that will tell you exactly which web sites were avoided.  I did this. I’m also not getting as many advertisements and banner ads as a result.   You can also configure your DNS account to avoid certain types of web pages, including pornography, nudity, hate-sites, and so on.  This can be very handy for home networks.  You set up the account, and configure the Internet router to give out these DNS entries, and suddenly all the PCs on your network don’t pull up the websites with the stuff you don’t want the kids to see.  And it was free.  Oh, yeah. You can look at the report and see the sites that weren’t displayed.

I think its very cool.  I (Warren) have been using it here and at home for a couple of months, and it works well.   If you’re not comfortable at making these changes, we can help or do it for you.   It’s definitely worth doing.

Warren Frush

Urban Legends

Urban Legends

It’s a jungle out there

Internet Safety

For Kids

We don’t need to stoke the fires of paranoia.  Who hasn’t heard enough stories about the dangers lurking out there for kids on the Internet.  That said, some accurate information goes a long way towards helping kids safer when they’re parked in front of the browser.

For Adults

First and foremost, if it seems too good to be true, it probably is.  Also, just because you read it on the Internet doesn’t mean it’s true. There are great resources for determining what’s true, and what isn’t.

  • OpenDNS What a great resource this is.  By using the OpenDNS DNS servers on your home or business PC, (which are 208.67.222.222 and 208.67.220.220) you can save yourself a lot of trouble.  To save space, I’ll just encourage you to click on the link and read all about it.
  • Six tips to avoid scams targeted at seniors.
  • http://safety.lovetoknow.com/Internet_Safety_Adult is a pretty good list of what-to-do and what-not-to-do about you, your computer and the Internet.   So I don’t have to write all that over!

Need for Speed

Internet Speed Test Gizmos

Here’s a group of links for measuring your bandwidth. Most of them use either Flash, Java or Active-X

Ack! I’ve got a virus!

Ack! I have a virus!

OK. Don’t panic, at least too much.  We work a lot with PCs that “just aren’t running right.”  All too often, it’s because there’s software that has gotten itself installed that you don’t want.  Here’s some free tools for removing the bad stuff. In each case, these companies are providing these tools because it is great advertising.  We’re cautious about “free stuff” — free stuff may be the reason you’ve got the virus in the first place.  They’re not really free – in each case, you’ll have plenty of opportunities to buy their product.  That’s what advertising is, though, isn’t it?

Each month, many of the Internet Security companies publish a report about the month’s bad stuff.
Symantec’s State of Spam is here. That’s often an interesting recap of the garbage our spam filters have been keeping away from you. (What? Not using our spam-filtering service? Call us now!!!).
The Spamhaus Project has a lot of links about the spam problem.
The US Governments Federal Trade Commission has a Spam Web Page.
The Spam Diaries – lot’s of good stuff here.

Lexmark Multifunction and Printers

Here’s the link to the Lexmark Color Printers.

Here’s the link to the Lexmark Monochrome Laser Printers.

Here’s the link to the Lexmark Multifunction units.

Phones

Computer Studios is now offering business phone services.  The industry buzzword is “Unified Communications” because we’re combining phones, email, voice mail, faxes and more.

We have a completely hosted phone system offering – click here for all the info!

Xerox Printers and Multifunctions

Xerox has been a trusted name in copiers and printers for decades.

Xerox Multifunction Printer/Copier/Scanner/Fax

Click here to see our full line of Xerox Products.

AVG Anti-Malware

AVG Anti-Malware

Features

  • Integrated protection
  • Anti-Virus: protection against viruses, worms and trojans
  • Anti-Spyware: protection against spyware, adware and identity-theft
  • Anti-Rootkit: protection against hidden threats (rootkits)
  • Web Shield & LinkScanner: protection against malicious websites
  • Easy-to-use, automated protection
  • Real-time protection, automatic updates, low-impact background scanning for on-line threats, and instant quarantining or removal of infected files ensures maximum protection. Every interaction between your computer and the Internet is monitored, so nothing can get onto your system without your knowledge. AVG scans in real time:
  • All files including documents, pictures and applications
  • E-mails (all major email clients supported)
  • Instant messaging and P2P communications
  • File downloads and online transactions such as shopping and banking
  • Search results and any other links you click on

Computer Security & Health

We have a variety of products and services that will keep your computers running well.

End-point Protection Products ( this used to be called anti-virus. )

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